Privacy Policy
JackServers ("JackServers", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers, users, and website visitors.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use JackServers services or visit our website.
1. Data Controller
The entity responsible for the processing of personal information collected through this website and our services is JackServers.
JackServers operates from Argentina. Our registered business address will be published and updated on this page once the legal address has been established.
For privacy-related questions or requests, please contact us through our Contact page .
2. Information We Collect
We may collect information that you voluntarily provide when creating an account, purchasing a server, contacting support, or using our services.
Account Information
- First and last name
- Email address
- Password credentials in securely hashed form
- Company name
- Telephone number
- Billing and contact address
- City, state/province, postal code, and country
Order Information
- Orders and order numbers
- Server configuration
- Datacenter information
- Order amounts and currency
- Payment status
- Payment transaction identifiers
Contact and Support Information
- Name
- Email address
- Company information
- Subject and contents of messages
- Support requests and communications
Technical Information
For security, fraud prevention, troubleshooting, and service operation, we may automatically collect certain technical information, including:
- IP address
- Browser and user-agent information
- Date and time of requests
- Pages or services accessed
- Security and error logs
3. How We Use Personal Information
We may use personal information for the following purposes:
- Creating and managing customer accounts
- Processing orders
- Providing dedicated server and hosting services
- Processing payments
- Providing customer and technical support
- Communicating with customers about orders and services
- Detecting and preventing fraud, abuse, and unauthorized activity
- Maintaining website and infrastructure security
- Troubleshooting technical problems
- Complying with applicable legal obligations
4. Legal Basis for Processing
We process personal information when necessary to provide services requested by the customer, fulfill contractual obligations, comply with legal requirements, protect our legitimate business interests, or when otherwise permitted by applicable law.
Where consent is required by applicable law, we will request consent before processing the relevant information.
5. Payments
Payments may be processed by third-party payment providers, including PayPal.
JackServers does not store your PayPal password, full payment card number, or payment card security code.
Payment providers may independently process personal information according to their own privacy policies and terms.
6. Sharing of Information
We do not sell customer personal information.
We may share information with trusted service providers when necessary to operate our business and provide our services.
Such providers may include:
- Payment processors
- Datacenter and infrastructure providers
- Email and communication providers
- Security and fraud-prevention providers
- Technical service providers
Information may also be disclosed when required by law, legal process, court order, or to protect the rights, property, security, or users of JackServers.
7. International Data Transfers
Because JackServers may use datacenters, infrastructure providers, payment processors, and other service providers located outside Argentina, personal information may be processed or stored in other countries.
Where applicable, we will take reasonable measures to protect personal information when it is transferred to another jurisdiction.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
These measures may include access controls, authentication mechanisms, password hashing, encrypted connections, server security controls, monitoring, and security logging.
However, no Internet transmission or storage system can be guaranteed to be completely secure.
9. Password Security
Customer passwords are not stored in plain text. Password credentials are stored using password hashing mechanisms.
Customers are responsible for maintaining the confidentiality of their account credentials.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing abuse, and complying with legal obligations.
When information is no longer required, we may delete, anonymize, or securely archive it, subject to applicable legal and operational requirements.
11. Cookies
JackServers may use cookies or similar technologies that are necessary for authentication, session management, security, and website functionality.
We may also use limited analytics or similar technologies in the future to understand website usage and improve our services.
12. Customer Rights
Subject to applicable law, you may have rights regarding the personal information we hold about you, including the right to request information about the data we process and to request correction, updating, or deletion where applicable.
Argentina's personal data protection framework recognizes rights including access, rectification, updating, and suppression of personal information. :contentReference[oaicite:1]{index=1}
To submit a privacy request, contact us through our Contact page and clearly describe your request.
13. Account Deletion
Customers may request closure of their account and deletion of personal information where permitted by applicable law.
Certain information may need to be retained when required for legal, accounting, security, fraud-prevention, dispute-resolution, or other legitimate purposes.
14. Children's Privacy
JackServers services are intended for individuals who are legally capable of entering into contracts for the services they purchase.
We do not knowingly collect personal information from children for purposes unrelated to providing legally permitted services.
15. Third-Party Websites
Our website may contain links to third-party websites and services.
JackServers is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised "Last updated" date.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or wish to submit a privacy-related request, please contact JackServers through:
https://jackservers.com/contact.php
JackServers operates in Argentina. The company's registered legal address will be added to this Privacy Policy once available.